Individual Sessions

This section contains information for individually purchased, full-price, 1-Hour Sessions as well as Express Sessions.

Booked sessions may be cancelled for a full refund or rescheduled up to 24 HOURS before the session start time. 

Cancellations within 24 hours will result in forfeiture of the full booking deposit (50% of the service price).

No-shows appointments will be charged the full amount for the session.

Sliding-Scale Sessions

Cancellations within 24 hours will result in forfeiture of the full session price, as the full session amount is due at booking. Please contact hello@arielsimone.com for questions and considerations.

Packages

No refunds will be given for packages. Best practice is to book an individual session before buying a package.

Tardiness

If the Student is late to their session, the session will still end at the designated time.

If a student does not arrive by the halfway point of their session (30-minute mark for hour long, and 15-minute mark for express), the student will be considered a no-show and charged the full amount for the session.

Teacher Cancellations

The teacher may reschedule or cancel sessions up to 24-hours before the session start time.

If the teacher cancels within 24-hours of the session, the Student has the following options:

• Request a full refund
• Reschedule the session and receive a credit towards another session

If the Teacher misses a session without notification, the student will receive a full refund.